Travelling with your pet across the channel with no effort
Feedback – Take your pet on holidays
It is very important for us to gain your feedback as we are continuously looking at ways to improve the service we provide. We hope you will take the opportunity to inform us about what you really think.
Thank you again for your time and we look forward to transporting you in the near future. Please click here to submit your feedback
What our happy customers are saying about us .......
Hello once more Folkestone, I wanted to write you a little something, as me and my mother are extremely thankful to you. She was travelling from the north of Spain to Reading, UK, and despite it was a long trip and we suffered from delay, you had us covered. I honestly believe we were given outstanding customer attention, having our needs and questions satisfied with quickness, accuracy and politeness. Your team at the office proved to be of great help over the phone. On the other hand, the driver, Steve Franko, made the trip a breeze for my tired mother, who spent 16 hours catching trains here and there in order to finally reach Calais with my pet cat. We both (and my little cat) want to give you our sincerest thanks. We are really grateful for your stainless professional attitude. You made this trip really easy for us, and for that, we say thanks. Warm regards, Alvaro
I just wanted to thank you for your terrific service. Lynda was prompt and couldn’t have been more helpful. She even groomed my dog during our tunnel crossing! I only wish I’d discovered you earlier. I will be recommending you without reservation. Best wishes
Hi Stef and Kaya, I wanted to say thank you for all your help. You have been tremendously patient with me during this process and I appreciate it. Kenny was fantastic. He was at the station by the time I arrived and managed to get us into an earlier shuttle with no problem. Kenny was very friendly and I enjoyed talking with him during the ride. I was at the Lille station with enough to time to take my dog for a little walk before our next train ride. I’ll be meeting him again on the return trip and I hope for a smooth trip like this one! Thanks!
Many thanks for the service provided to me yesterday. I would like to highly recommend my driver, Mr. Atif Meer, who was incredibly professional and had provided me the best possible service. I am very satisfied and for sure will travel with Folkestone taxi again
Hi Mia, Thanks for your help sorting out our journies to and from France, you were very helpful. Just a quick note to say the driver who picked us up yesterday was superb, he made everything so easy with the pet registration etc and was a real gentleman.. A very good asset to the company.
Just a short note to thank you for your help in sorting out our arrangements to get back from Calais with all our luggage last weekend. Jonathan was very helpful and everything went according to plan. Once again – many thanks.
Hi! We would like to thank you for the nice trip from Calais to Folkestone. Haroun was really attentive and experienced, he made an easy step by step journey. greetings!
Hello, thanks again for the drive, Kenny was really nice and helpful! He waited for us patiently, even if our plane was delayed, almost an hour. Everything went smooth with checking in with my cat and the whole trip was stress free and as fast as possible. Many many thanks,
Hi Thank you so much for your wonderful service! Linda couldn’t have been more helpful and it was so nice to have someone who knew what to do in Calais. I would definitely recommend you to anyone who needs to travel with their pet. Thank you,
I was driven last week by Hamoud who took myself and my dog Spock, across the Chunnel. The service was impeccable. He met us at the train station with perfect timing, allowed time for Spock to have a break before boarding (it’s so lovely to have someone offer this rather than having to ask – it really does make the difference). He was careful about timing, saw me through the door at Calais Frethun train station and even carried my bags upstairs. An absolute credit to your company. I would use you again in a heartbeat. Many many thanks