Dear Customer

It is very important for us to gain your feedback as we are continuously looking at ways to improve the service we provide. We hope you will take the opportunity to inform us about what you really think.
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What our happy customers are saying about us .......

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Good morning Steph
This is to thank you all.
Paul was inddeed more than efficient and caring to make the trip as smooth as possible.
I was impressed by his knowledge of the road and formalities…
My dog loved him and it was a very pleasant journey although we came back to london quite tiried. He was concerned about my dog’s wellbeing for which i am grateful.
We had a few stops on the way back so my dog could walk too…
Needless to say that my dog is English now!
In fact i should add that Paul is a very caring person who was attentive to all my needs.

Thank you again for selecting him as my driver.
Great choice indeed!

Your services are impeccable and i am more than satisfied to have selected your company.

Kind regards from a shi tzu owner so happy to be with her dog again!

— Sylvie Email –, Thursday, March 21, 2019 8:23 AM

Hi Stef,
Hope you’re well!
Just wanted to say a massive thank you to you, Alex and all the team at Folkestone Taxis.
Without you I don’t think my international move would have been possible.
You helped and guided me from start to finish and I truly thank you !!!
I will certainly recommend your services and please let me know where I can write reviews.

— Heather Email –, Thursday, March 21, 2019 2:34 AM

Hi Stef,
Just wanted to say how happy we were with the wonderful service on Wednesday. Bob was delightful and it all went so smoothly, it was a pleasure.
Really appreciate your excellent service and will definitely recommend you to our friends with pets. Hope to use your company again; it turned a stressful journey into a good one.
Best regards,

— Louise Email –, Friday, March 1, 2019 10:56 PM

We would like to thank our driver Haroun for being so friendly and almost familiar with us. We already knew Haroun and from that day we found him a special person, we have a great feeling of gratitude for him and the company Folkestone Taxis. It is no exaggeration to say that we will never forget Haroun and hope to see Haroun soon in the next trip. May you continue with success and all happiness for you and for Haroun and his family.

Thank you,
Carolina, Diego and Leona

— Carolina Email –, 25 January 2019 08:15

We travelled with your company back from France last Thurday, 6th December, with our lurcher Lottie, and a lot of baggage and ‘stuff’.
After a rather stressful car breakdown experience we found the efficiency and kindness of your driver Eddie Thomas taking us through the channel tunnel from Calais to Folkestone was very much appreciated and we are writing to thank you.
We would certainly highly recommend your service.
All good wishes
Serena and Christopher and Lottie

— Serena and Christopher EMAIL –, Friday 07 December 2018 14:28

Hi Stef,

Hope everything’s great with you! Just a quick mail to say an absolutely huge thank you for all your amazing support on getting our pooch home on Sunday and Monday.

Mudi was an absolute diamond: the care, consideration and patience he showed us was way above and beyond what we could ever expect, he helped us navigate a very tricky situation with minimal stress and he was a treasure to get us home after all the ups and downs! Thanks a million to you as well for supporting us with the rebooking so quickly, and for your amazing communication and responsiveness – it really did make a difficult situation so much easier!

Our wee pooch seems to be settling in well and we’re utterly besotted, thank you so much again for all your amazing help as we wouldn’t be a little doggie family without your excellent advice and support. Please feel free to use any feedback in a testimonial or let me know how I can let others know about your fantastic service – we’re really so grateful!

— Bronwyn Email –, 24 October 2018 13:36

Just to let you know that your service is fantastic. Absolutely faultless.
I would highly recommend your company to anyone.
Thank you very much we reached our destination problem free.

— Jan Email –, Sunday, October 7, 2018 5:13 PM

Ed was phenomenal! Friendly, helpful, and more than courteous in helping me move to England with my pup. Thank you all so much!

— Tyler Email –, 07 October 2018 15:39

Hi Stef,
We made it! It was so so easy, you made everything so simple and uncomplicated. Farid was an absolute dream and so so efficient and experienced which really helped make sure the process was smooth. Thank you so much, I’m so grateful.
Kind Regards,

— Jo –, MONDAY, AUGUST 20, 2018 11:32 AM

I just wanted to write to you and comment on the recent experience I had with Folkestone Taxis. I apologise for the delay in my contacting you but I have been overseas working.
One of your taxi drivers, Hairouan, picked me up in Calais in June to bring me home to the UK via Eurotunnel with my dog. Unfortunately I was late to meet him and yet when I contacted him he was happy to wait for me which immediately made my whole trip better.
On meeting Hairouan he helped me with my bags and was friendly and very reassuring for the trip ahead. I had not taken my dog through Eurotunnel before and so was a little nervous.
At every stage Hairouan was so professional and helpful and the whole trip went without incident. I couldn’t have asked for a better driver or for someone more experienced in the whole process of travelling alone with my pet.
I cannot thank Hairouan enough for all his help and cannot praise him high enough in carrying out his job.
Please pass on my thanks and regards
Very kind regards

— Sam and Harry –, THURSDAY AUGUST 16, 2018 21:41 PM
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