Dear Customer

It is very important for us to gain your feedback as we are continuously looking at ways to improve the service we provide. We hope you will take the opportunity to inform us about what you really think.
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What our happy customers are saying about us .......

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Review of Vio and Kenny
Had the pleasure of riding with Kenny and Vio. Due to unforeseen circumstances, I had to stay a night in Calais. Kenny was my first driver and super helpful throughout. The second day Vio had picked me up and he was extremely professional throughout, helping when needed e.t.c. Had a great experience throughout.
Would recommend these two drivers to anyone else easily.

— Email – Ziyue, Sunday, October 22, 2023 7:18 AM

Great service
Can’t fault anything. The office that took my call were very helpful, they were able to adjust to my changing plans as I arrived several hours earlier than planned (and in a different location) and Constantin was a very friendly driver.

— Email – Dylan, Saturday, October 21, 2023 6:20 PM

Great trip thank you
We used the pet taxi service from Paris to Cambridge on the 24th February. Great service, very kind and guided us through the entire trip, including the paperwork at the Eurotunnel pet reception. Would definitely use again, thanks for everything!

— Email – Sangwon, Thursday, October 12, 2023 5:35 AM

A recent trip from Calais to Folkestone
I couldn’t recommend Stef from Pet Travel Abroad and my driver on the day Octavian Costache enough. The most kind and accommodating people for myself and my cat to travel back to the UK with. Stef was so helpful when booking and made everything clear and straight forward for me as I was booking quite last minute. Octavian went above and beyond to help me out when there was a slight issue with some documents and we got everything sorted in record time and made our shuttle with even more time to spare. He was super friendly and thoughtful and made what could have been a stressful journey a breeze! Thank you all.

— Email – Robyn, Tuesday, October 10, 2023 5:05 PM

The experience from booking to arriving at our destination was excellent. Kelsey and Stef were very professional and personable and all are needs were catered for. Our driver Vio was the perfect driver – courteous, professional and a very good driver with an executive style car which was immaculate. He offered us water on our journey and explained exactly what would happen. We would definitely use the company again.

— Email – Tracy, Thursday, October 5, 2023 11:07 AM

Hi Stef,
I just wanted to say a huge thanks to you for getting us back home safely.
We were really stressed out after our car broke down (irreparably) in France.
We had no idea how to get our dog – and all our luggage – back across until we found your details on a trip advisor forum.
A brilliant service from when we contacted you, all the way to getting home. Your prompt, clear email answers were instantly reassuring.
Our driver Mourad was amazing! Super friendly, helpful, calm and entertaining. He was waiting for us ahead of time in Calais and was immediately eager to help.
I would not hesitate in recommending your company – you offer a really great service.
Thanks again.

— Email – Nicola, Tuesday, October 3, 2023 2:10 PM

Hi Stef!
I just wanted to let you know everything went very smooth, your driver Mo was great and made us feel very safe as he has a lot of experience with crossing the border, and we had a lot of fun with him, he is great! then we met the other driver and everything was easy and just a wonderful experience experience with you from the start till the moment we arrived.
I wanted to thank you for your outstanding service and for the free car upgrade which was great and made my remaining 6 hours of ride so much better, and considering the 11 hours not including the flight it really made a difference.
I will write a proper review in a few days, (I wrote one just for the service before the journey but will write another one) and of course I will recommend your company to anyone who need this service. It’s been a pleasure and thank you for everything!
I was worried about so many issues before this journey but I felt I’m in good hands with you right from the start so it was one less thing to worry about.
Thank you and keep up the good work,

— Email – Hagit, Tuesday, September 19, 2023 4:00 AM

Usman was our driver and he was super friendly and funny. He made us feel very comfortable and we made it safely across the chunnel with our 2 adorable kitties. Thank you Usman!

— Email – Taite, Saturday, September 9, 2023 2:44 PM

Dear Pet Travel Abroad Team,
Thank you very much for making the trip on 06/09 run as smoothly as possible. And a special thank you to Bogdan who always does his best to make us and the kitties comfortable.
Kind regards,
Zaida, Tessy and the kitties: Petri and Ruby.

— Email – Zaida, Friday, September 8, 2023 3:54 PM

I just wanted to leave a five-star review for our experience with Saeed:
Saeed provided exceptional service for our first experience traveling with our 2 pups between the UK and Calais, both ways. He was not only professional and courteous, but proactive in communicating and guiding us through the whole process — which we very much appreciated. If you are crossing the border for the first time and feeling a bit apprehensive about the process as we did, Saeed will put you at ease. Our holiday would not have been as enjoyable without his service. Thank you Saeed!

— Email – Michael, Tuesday, September 5, 2023 11:15 AM
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