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What our happy customers are saying about us .......

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Hi Stef,
I just wanted to say thank you again for organising our transport from Paris Orly airport through to Folkestone train station.
I also wanted to say a huge thank you to Haroun our driver for this journey he was nothing short of brilliant.
With the strikes in Paris on our day of travel he battled through the traffic congestion and road accidents to pick us at the airport and we set off on our journey, only to be halted again by the large volume of traffic on the road, as Haroun knew we had specific times we needed to meet to make connections for the tunnel crossing and our onward travel arrangements up to Newcastle he was constantly checking different route options to avoid traffic jams and get us to where we needed to be on time.
We laughed and joked along the journey but the funniest part of it (I wished I had taken a video of this) was when we literally had 7 minutes to spare to make it through the pet control centre and make our connecting train through the tunnel, was when Haroun leapt out of the car to beat a number of other pet owners who were making there way into the pet reception and raced passed them ( I use the word raced but Ussain Bolt would not have beaten Haroun in a 100m sprint that day), having gone through pet control in about a minute we all leapt back in the car and raced to the train entrance, he by passed 4 dithering drivers on route at about 200mph to get us the last place on that train.
Without Haroun’s brilliant driving and forward thinking we would not have made any of our connections so a huge thank you to Haroun for being amazing!!!!

Kind regards,

— Norah, Jane & Vinnie the dog., Wednesday, May 23, 2018 9:15 AM

Hi
I wanted to thank you for you professionalism, promptness and superb service.
Our driver was great, and very helpful. I will definitely spread the word.
Thanks again and best regard

— Richard –, MONDAY, APRIL 16, 2018 12:38 PM

I wanted to give a feedback on the perfect service I have been given from your company. Everything was easy, and went perfectly.
Our driver Lynda was very helpful and is a very kind person, a true pet lover!
I would recommend your services without any hesitation!
Lynda – Magellan, Mushu and myself want to thank you from heart. You definitely were the best part of our trip!

— Marie –, Wednesday, March 28, 2018 9:56 AM

Hello, I would just like to say how great Frances was today. We had a bit of an issues with the dogs paper work that required us to go to a local vet and all the time frances was very helpful and great at keeping me calm.
However the most amazing gesture from frances was when she shared her lunch with me and my dog which was hugely appreciated as after 20 hours of travwlling i was very thirsty and hungry.
Frances was so kind and thoughtful and really made the experience of going through the tunnel a lot better even with the hiccups we encountered.
She is a lovely lady and I just wished to share my gratitude.
Kind regards,

— Zoe –, THURSDAY, MARCH 1, 2018,15:40 PM

Hi Stef,
Just emailing you to let you know that we had an amazing experience coming back with Garry. He made us feel so comfortable and my brother and boyfriend found him hilarious. Didn’t even realise when the journey ended. Not once he made us feel that he is not happy with our pug or his hair. He dealt with everything so smoothly. Would definitely use you guys more and would love Garry to pick us up in the future too.
Apologies for the delay in emailing. Just wanted to applaud you guys for carrying out such a great service. I will definitely tell others about you.
Regards

— Sangeet –, Monday, February 26, 2018 17:32 PM

Thank you so much for helping transport Balthazar across to the UK, and at such last minute!
Everything went very smoothly, from the pick up to the drop off, and Balthazar was treated extremely well.
I will no doubt use again if I travel back/fourth to Italy and will 100% recommend.
Many thanks

— Francesco and Balthazar –, Tuesday, January 16, 2018 1:11 PM

Dear Stef,
I just wanted to say big thank you for the service, it was just perfect and the driver where excellent, he was very kind and good driver, please say thanks to him again and count on me if you need any review.
Best regards,

— Carolina –, SUNDAY, JANUARY 7, 2018 20:27 PM

Hi Stef
I wanted to see if you could add my comments to your website .
I want to thank Paul for making my journey to France and returning from France so pleasurable . I was extremely unwell on the way to France and he very kindly looked after me.
He is a extremely upbeat and happy man and I really enjoyed our conversations .
I will definitely be using your services again and wish you all the best for 2018
Kind regards

— Sam –, SATURDAY, JANUARY 6, 2018 18:34 PM

Dear all
This email is to express how impressed I was with the driver who picked me up on my recent journey from Calais to Kent.
Hameed Rahmani was the drivers name.
Thank you for your excellent staff. It was a pleasure.
My apologies for a delayed email, I am settling back in the UK and totally forgot to mention this to you .
Kindest regards

— Bianca –, Tuesday, December 5, 2017 8:59 PM

To all at Folkestone taxi,
I just wanted to send a message of thanks for your amazing customer service on our recent journey from Paris to Folkestone (via Channel Tunnel) with our precious dog. Right from the first enquiry through to our delivery in Folkestone everyone has been totally supportive, professional and helpful, a special mention to Stef for very kindly answering all of my questions putting me completely at ease and also arguing our case with the Channel Tunnel when they wanted to change train times!!
Wouldn’t hesitate to recommend Folkestone Taxis to anyone doing the same trip!!

— Polly –, Thursday, November 23, 2017 5:11 PM
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