It is very important for us to gain your feedback as we are continuously looking at ways to improve the service we provide. We hope you will take the opportunity to inform us about what you really think.
Thank you again for your time and we look forward to transporting you in the near future.
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What our happy customers are saying about us .......
I wanted to give a feedback on the perfect service I have been given from your company. Everything was easy, and went perfectly.
Our driver Lynda was very helpful and is a very kind person, a true pet lover!
I would recommend your services without any hesitation!
Lynda – Magellan, Mushu and myself want to thank you from heart. You definitely were the best part of our trip!
Hello, I would just like to say how great Frances was today. We had a bit of an issues with the dogs paper work that required us to go to a local vet and all the time frances was very helpful and great at keeping me calm.
However the most amazing gesture from frances was when she shared her lunch with me and my dog which was hugely appreciated as after 20 hours of travwlling i was very thirsty and hungry.
Frances was so kind and thoughtful and really made the experience of going through the tunnel a lot better even with the hiccups we encountered.
She is a lovely lady and I just wished to share my gratitude.
Just emailing you to let you know that we had an amazing experience coming back with Garry. He made us feel so comfortable and my brother and boyfriend found him hilarious. Didn’t even realise when the journey ended. Not once he made us feel that he is not happy with our pug or his hair. He dealt with everything so smoothly. Would definitely use you guys more and would love Garry to pick us up in the future too.
Apologies for the delay in emailing. Just wanted to applaud you guys for carrying out such a great service. I will definitely tell others about you.
Thank you so much for helping transport Balthazar across to the UK, and at such last minute!
Everything went very smoothly, from the pick up to the drop off, and Balthazar was treated extremely well.
I will no doubt use again if I travel back/fourth to Italy and will 100% recommend.
I just wanted to say big thank you for the service, it was just perfect and the driver where excellent, he was very kind and good driver, please say thanks to him again and count on me if you need any review.
I wanted to see if you could add my comments to your website .
I want to thank Paul for making my journey to France and returning from France so pleasurable . I was extremely unwell on the way to France and he very kindly looked after me.
He is a extremely upbeat and happy man and I really enjoyed our conversations .
I will definitely be using your services again and wish you all the best for 2018
This email is to express how impressed I was with the driver who picked me up on my recent journey from Calais to Kent.
Hameed Rahmani was the drivers name.
Thank you for your excellent staff. It was a pleasure.
My apologies for a delayed email, I am settling back in the UK and totally forgot to mention this to you .
To all at Folkestone taxi,
I just wanted to send a message of thanks for your amazing customer service on our recent journey from Paris to Folkestone (via Channel Tunnel) with our precious dog. Right from the first enquiry through to our delivery in Folkestone everyone has been totally supportive, professional and helpful, a special mention to Stef for very kindly answering all of my questions putting me completely at ease and also arguing our case with the Channel Tunnel when they wanted to change train times!!
Wouldn’t hesitate to recommend Folkestone Taxis to anyone doing the same trip!!
Dear Kaya, dear Stef,
Just a note to let you know that I was very happy indeed with the service provided by your company and by your driver, Mr. Mike Bevan. I was quite worried about taking my pet Havanese into the UK, but the whole process turned out to be very smooth and pleasant. Mr. Bevan is extremely kind, helpful and knowledgeable and was able to guide me through the process easily and calmly.
Roxy is now happily settled in Birmingham. This would not have gone nearly as smoothly without your help.
THANK YOU so much!
Just want to say thank you for the great service in getting myself and Henry the dog from Brussels Railway Station back home to Deal.
Haroun met us promptly at Brussels and was kind and courteous for the whole journey and made the pet immigration process stress free.
Would recommend pet taxis.