Dear Customer

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What our happy customers are saying about us .......

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Hello
Sorry it took me so long to write this message!
I wanted to thank you for your excellent services, from the booking to the driving to the destination.
George is a fantastic driver. He arrived ahead, called me to let me know, waited patiently for us, was very kind during the journey, caring about our comfort as well as our pug. He drove safely and we couldn’t expect better than this trip with him!
Thank you very much again. I will certainly book your services again for my next trip between England and France.
With kind regards Valerie

— Email – Valerie, 02 October 2022 16:58

Hello !
I’d like to take a moment to thank Abdul from the bottom of my heart for his kindness, his generosity, his efforts and unstoppable positivity yesterday in our travels. We had some trouble to get in England because of some documents that weren’t filled correctly by my veterinary, but Abdul never gave up and did anything he could to help us.
He really went above and beyond to make sure that we could safely get to our new place.
It was a really stressful situation for us, but he never made us feel like it was trouble for him.
It was a great service that I’d recommend – and Abdul specifically – to anyone who needs to cross the border with an animal.
Thank you again, Roxane

— Email – Roxane, Wed 28/09/22 12:59

Stef and Kelsey were amazing! Super attentive, understanding and responsive. Will definitely be using them again. They are flexible yet very responsible! Best experience so far.

— Email – Daria, 24 September 2022 19:05

Dear All,
I wanted to say a big ‘thank you all!!’ for the excellent service received. Big shout out to Mr Atif, our driver who made use feel welcome, safe and for his patience with our requests to stop for breaks and smiling at the amount of fur left by the cats in the car. He deserves a medal!
If in the future I will need to travel again with my furbabies you will be my first choice and if I hear about anyone moving with pets, I will surely recommend your name!
Best wishes, Federica

— Email – Federica, 14 September 2022 18:09

An excellent and efficient service provided for travelling to France from the UK with my dog.
Prompt and friendly communication during the booking process. Always answering queries and giving advice.
My taxi driver was already waiting for us at pick-up point. He was professional and friendly, giving me lots of information throughout the journey. This made for a pleasant crossing that was completely stress free. Thank you very much.

— Email – Joanna, 09 September 2022 10:23

Thanks a lot, Stef! It was a pleasure to work with Saeed on this. Everything went perfectly and he provided exceptional customer service throughout the entire process. I will highly rate and recommend Folkestone Taxi for the great work you do!
Sincerely, Jennifer

— Email – Jennifer, 08 September 2022 10:18

We found the service from pet travel abroad excellent. From the initial phone enquiry when we were reassured and put at ease after a stressful 24 hours, to the arrival home in the UK. Our vehicle broke down in France and couldn’t be repaired. Although we had a French hire car we couldn’t bring it across the channel, and dogs aren’t allowed on the ferry as a passenger so this was our only solution. They even booked all the Eurotunnel tickets and our driver Farid carried our bags and sorted out our paperwork at the tunnel Thanks for looking after us and our precious cocker spaniel so well.

— Email – Alison, 07 September 2022 19:29

Hi Ashley,
Thank you for helping us to coordinate the booking for our travel on Sep 01. Everything went smoothly, and Atif was charming and helpful. He really relieved some of the stress of the journey with his wisdom and familiarity of the system.
Could you send me an itemized receipt for the charges. I need to submit these for reimbursement.
Thank you, Amber

— Email – Amber, 07 September 2022 11:11

Hi there,
Just wanted to say how happy we were with Karsten! He couldn’t have been better…incredibly polite, professional and efficient. Our trip couldn’t have been easier!
We’ll definitely request him again in the future.
Enjoy the rest of the summer, and thanks again!
Lynn

— Email – Lynn, 31 August 2022 15:08

Our car broke down so we needed to enter the UK with our dog a bit at the last minute. No other pet taxis were available but Usman made himself available late at night on a Sunday, he was life-saving. He ensured we would make it to the last train to London and offered us snacks and water. He was polite and fun, we would totally repeat.

— Email – Aneta, 29 August 2022 11:36
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