Dear Customer

It is very important for us to gain your feedback as we are continuously looking at ways to improve the service we provide. We hope you will take the opportunity to inform us about what you really think.
Thank you again for your time and we look forward to transporting you in the near future.
Please click here to submit your feedback 
What our happy customers are saying about us .......

«    15 of 29    »

We used your service twice (or three times if you count the one we couldn’t take) and the quality of the service is incredible. It was our first time crossing the channel with a pet and the taxi/transfers with Folkestone Taxis. In the outbound trip we had a driver called Garry and he was so friendly and helpful, playing with our little puppy Monty. On the way back we had two drivers, the first one which we didn’t use completely due to us being unable to cross the channel that day, and the next one which helped us to catch our train when due to Eurotunnel cancellations we were running a bit late. He took us to a further train station (not the departure one) so we could catch the train to London; unfortunately we couldn’t give him a tip because we were literally running for the train. We made it on time and we got home safe and sound. (Apologies I don’t remember his name either, but thanks for all your help).
Cheers
Wally, Mick and Monty

— Email – Wally, Mick & Monty, Thursday, October 8, 2020 1:25 PM

Good afternoon
Would like to thank you for your excellent service !
The driver was very well mannered and polite .
Well done
Many thanks
Alex

— Email – Alexander, Monday, October 5, 2020 5:15 PM

Dear Stef,
Following my recent taxi ride from Calais to London, I just wanted to get in touch to say that the service I received was excellent. My driver Tiberius was courteous and professional throughout, and he was also a great conversationalist which made the journey pass very quickly.
Many thanks!
Katie

— Email – Katie, Sunday, October 4, 2020 12:50 PM

Hi Stef, Ashley and Tiberius,
I can’t thank you enough for the amazing service provided and for making an otherwise stressful journey incredibly smooth. Special thanks to Tiberius (the driver) for being on time, caring, helping me through all the border checks and teaching me all about the Eurotunnel history. And, on top of it all, getting me home safely almost 1.5hrs ahead of schedule, in time for dinner. He was particularly good with my anxious dog and knew exactly what to do during pet reception, so we were in & out in a blink of an eye.
I wouldn’t hesitate in booking this service again and would recommend it to anyone considering this journey.
Sarah

— Email – Sarah, Tuesday, September 15, 2020 1:23 PM

Hi Stef,
Just wanted to thank you for your help and send a little review (can publish it if you like).
We moved from Europe to the UK on the 1st of September with our dog. Haroun picked us up in Paris 15 minutes early so we could get on our way quickly! He had a plexiglass divider between the driver’s seat and the passengers’ seats to keep everyone safe. We arrived at the Tunnel in good time but we had problems with our vet passport. Haroun was super helpful and patient. He took us to the local vet and to get cash out to pay for it! He set up a wifi hotspot with his phone so that we could get online and eventually solve the problem. When we got stressed he helped break the tension with humor and distracted us with stories. He then gave us good advice for going through the checkpoints and then took us through the tunnel. He had been driving for awhile at this point so he got his coworker Andy to pick us up in the UK and drive us the rest of the way to our destination. Both Haroun and Andy were committed to our safety and getting us where we needed to go! They were both friendly and helpful. We really appreciate all they did for us.
Thanks!
-Hannah, Mitch and Lucy

— Email – Hannah, Monday, September 7, 2020 6:36 PM

To Stef
I very rarely write unsolicited testimonials. However our journey, above, from South West France to Dawlish via the tunnel, was completed absolutely beautifully.
There were no hitches or problems of any sort. You dealt with the Pet transport arrangements and the boarding arrangements onto the train smoothly.
Our two drivers were very helpful all the way, and of course drove very well.
You collected us from our house near Toulouse at nine am. and drove us and our dog to South Devon arriving within one hour of the time you said you would. After such a long journey this can only be described as quite amazing.
Please congratulate Atif Meer and Steve Weeks for the sterling work they both did.
If we have to make the journey again with or without dog, we will be in touch.
Thank you, after twenty years living in France you brought us home in complete style and comfort.
With kind regards to you all,
Stephen and Jenny Pike

— Email – Stephen, Tuesday, September 8, 2020 5:20 PM

Hi Pet Taxi team!
I just wanted to let you know we are delighted with the amazing service we received from Pet Travel Abroad. Every step was perfect!
The booking process was easy, and I had all my questions answered quickly.
The cars were spacious, clean and comfortable, and the drivers were fantastic + were great company.
Plus, the journey was quicker than I anticipated, which is another bonus!
We are planning to settle here in France, so hopefully we will not have to travel such large distances with our cat again. However, if I did, you’d be the first people I’d call!
Thanks so much,
Sarah

— Email – Sarah, Monday, August 31, 2020 2:21 PM

Good morning Steph,
I just wanted to thank you for your help with the booking and Atif for his service yesterday. Everything has been to perfection and I could not have asked for a better service.
I’ll make sure to raccomend your company to all my pets lovers European friends.
Thanks again,
Regards
Silvana

— Email – Silvana, Saturday, August 29, 2020 9:52 AM

Hello staff,
Thanks slot for your service and driver ED
Be wonderful and he be very patient with me and help me. he give me very good service,
So thanks again
Thanks Alon

— Email – Alon, Monday, August 24, 2020 9:35 AM

Dear Stef,
Just to say that Dave Cocker was excellent – very competent and good company. I hope he can be our driver on our return journey some time in December.
Thank you for providing an excellent service.
best regards,
Naomi

— Email – Naomi, Monday, August 24, 2020 10:00 AM
«    15 of 29    »

Your pet stays with you in the comfort of our pet taxi

Travel with your pet to Europe, Safe & Secure with our Pet Taxis.

Get a online quote

To inform us about what you really think.

submit your feedback