It is very important for us to gain your feedback as we are continuously looking at ways to improve the service we provide. We hope you will take the opportunity to inform us about what you really think.
Thank you again for your time and we look forward to transporting you in the near future.
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What our happy customers are saying about us .......
Dear Folks at Folkstone,
Just wanted to say how happy we were with your taxi service and our experience with Mr. Bob Holland. Of all the hassles we expected during our multi-stage voyage, the worst part of it was experienced before leaving the US.
Thank you again
I was very happy with the services provided. It was very easy & well organised!Lynda the taxi lady,who is as well a pet lover!- is very kind & took good care of us door to door.From Folkestone to Calais.
Stef & her team are very helpful and helped me to ge my travel organised.
I will definitely again travel with them. Thank you to all of you to make my life easier going back to Europe with a pet.
I wanted to shoot you a quick note: I’m on pettravelabroad.co.uk and would like to point out some changes I had in mind that could help drive more traffic, as well as convert more visitors into customers.
To be clear, I work with several regarded consultants who would be more than glad to show you numerous success stories, as well as talk about how your site could be generating 20%-130% more leads, and resulting clients.
If more visitors/customers is what you’d like, just reply, and I’ll have my agents reach you on your direct line .
My experience with Pet Travel Abroad was amazing from start to finish.
The initial communication online with how everything works and booking was seamless and so straight forward, I didn’t once feel out of the loop or stressed. On the day, I was quite anxious as I had never done anything like this before and I was worried something would go wrong with the pet check in, but Carol was just fantastic! She was so lovely and put us at ease straight away. She explained what would happen if something was to go wrong and the whole process so even the worst thing didn’t seem scary anymore.
Luckily, everything went smoothly, we got through very quickly and Carol was fantastic company to have for the journey. From start to finish, the experience has left me trusting Pet Travel Abroad for their communication, care of my pets, and care of me. I definitely recommend their services 100% and will be using them again whenever I travel with my pets abroad.
Stef- I just wanted to say what a pleasurable and very helpful person Malcolm (Border) was for my journey through the Chunnel with our Boston Terrier last Friday; he was an absolute star.
My cat and I travel yesterday using your services yesterday.
i would like to let you know i am very happy about the services.
You were very helpful from the moment i call you to get information until the moment i arrived at home. You are one of the compagnie who make the things right. you call me to prevent about the lateness due to the tunnel trouble.
Your chauffer Paul was amazing. very welcoming, happy person and responsable. He take care of baguera (my cat) and I and we didn’t see the time going away. it was a pleasure to travel with him.
I am very very happy and satisfy for everything. thank you so much for the quality of your services.
I will recommend you by FB on the french london groupe, because honestly was amazing. i wish some compagnies take exemple on yours.
And believe me i will contact you when i will be mooving to another europe country from uk.
Thank you so much you and your chauffer.
I am very grateful. Have an amazing day.
Dear All at Folkestone Taxis,
Thank you so much for sending wonderful Lynda to Calais for me & tig today – I arrived tired stressed & hopeless & she totally took us in hand & sorted everything. We felt safe protected & cared for.
I will tell as many people as I can about your excellent service.
Hello once more Folkestone, I wanted to write you a little something, as me and my mother are extremely thankful to you. She was travelling from the north of Spain to Reading, UK, and despite it was a long trip and we suffered from delay, you had us covered. I honestly believe we were given outstanding customer attention, having our needs and questions satisfied with quickness, accuracy and politeness. Your team at the office proved to be of great help over the phone. On the other hand, the driver, Steve Franko, made the trip a breeze for my tired mother, who spent 16 hours catching trains here and there in order to finally reach Calais with my pet cat. We both (and my little cat) want to give you our sincerest thanks. We are really grateful for your stainless professional attitude. You made this trip really easy for us, and for that, we say thanks. Warm regards, Alvaro
I just wanted to thank you for your terrific service. Lynda was prompt and couldn’t have been more helpful. She even groomed my dog during our tunnel crossing! I only wish I’d discovered you earlier. I will be recommending you without reservation. Best wishes
Hi Stef and Kaya, I wanted to say thank you for all your help. You have been tremendously patient with me during this process and I appreciate it. Kenny was fantastic. He was at the station by the time I arrived and managed to get us into an earlier shuttle with no problem. Kenny was very friendly and I enjoyed talking with him during the ride. I was at the Lille station with enough to time to take my dog for a little walk before our next train ride. I’ll be meeting him again on the return trip and I hope for a smooth trip like this one! Thanks!