It is very important for us to gain your feedback as we are continuously looking at ways to improve the service we provide. We hope you will take the opportunity to inform us about what you really think.
Thank you again for your time and we look forward to transporting you in the near future.
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What our happy customers are saying about us .......
We would like to thank Steve for getting us to the shuttle on time and sharing experiences with us during the journey which made the long journey more enjoyable for us. We would like to thank Carl for getting us to Northampton on time and for his help with our luggage. Despite the long journey we would certainly recommend your Company for the excellent service that you provide.
Cedric and Dorothy
I just want to say thank you…
Thank you for everything you did prior to, and during Gizmo’s pickup.
Its been hugely stressful time getting my little chap back from China and you guys made things so much easier for me. You were helpful right from the word go when I sent you the first enquiry months ago. Reassuring as to what would happen at each stage even though I couldn’t be at any of it. So helpful and friendly on the phone and everything went just as you said it would. (that said, if there had been any issues I feel sure you or George would have just got on and dealt with it!)
Thank you again, and Gizmo is settling in to his new life by the sea like he was never anywhere else!
I am recommending your service to anyone who might need similar with glowing reviews to all of you who I came into contact with in any way!
Kindest regards, Imogen (and Gizmo)
This is Elide, I booked a taxi from Paris to Folkestone last Wednesdays with your company.
I just wanted to say thank you for your amazing service.
The driver has been amazing.
I will use your service in future for sure.
Have a nice evening,
Thank you! Emma, Gary, Ashley!
Thank you very much for your always available and professional answers!
But most of all thanks Paul! for helping me in a really difficult time, in short from Calais to Folkestone I was stuck with my puppy because of the documents, the treatment for tapeworm had expired, I was very tired it was 19:30 I was traveling from 4:00 on morning and I literally panicked, we couldn’t convince the customs lady that the treatment had only expired a few hours ago, Paul asked which vets were in the area and open and we left to do the treatment while I was trying to find a place that allowed dogs to stay and wasn’t too expensive. Thanks also to Paul who was looking with me, in the end he accompanied me to the hotel and I made a new booking for the next day. And nothing the next day we passed in peace and speed, we chatted and in a very short time we arrived!
Nastassia and Kikko
Hello Ashley and Stef
Just a quick note to say thanks for your company’s service today, particularly for again providing
Mr Meer as our driver. He is professional, friendly and we were delighted
To have him again as our chauffeur.
Sorry I haven’t sent this earlier this weekend but we all needed some well deserved rest!
I just wanted to thank all of you guys at Pet Travel Abroad / Folkstone Taxis and in particular to Paul for the amazing service and support you provide.
When we got the opportunity to move to the UK, on top of all that means relocating internationally, one of our biggest concerns was definitely how to bring our pet in the country.
Well, I just wanted to say thanks because you guys made this ridiculous easy with your service and clear and attentive communication.
Big shoot out to Paul, he is a great driver and an amazingly good company, the trip from CDG to London just went by chatting and couldn’t recommend your service more or be happier about it than this.
Please continue keeping this high quality standard and wish you all the best 🙂
Hope you are fine!
It has been two weeks since I arrived in England, but it was a bit messy these days.
I would like to thank you for your support. The Tiberius was really amazing with us. A very kind and polite man. It was a pleasure to have this journey with him.
I already recommended your service for the Brazilian vet that advised me with the papers.
We will keep in touch.
We used your service twice (or three times if you count the one we couldn’t take) and the quality of the service is incredible. It was our first time crossing the channel with a pet and the taxi/transfers with Folkestone Taxis. In the outbound trip we had a driver called Garry and he was so friendly and helpful, playing with our little puppy Monty. On the way back we had two drivers, the first one which we didn’t use completely due to us being unable to cross the channel that day, and the next one which helped us to catch our train when due to Eurotunnel cancellations we were running a bit late. He took us to a further train station (not the departure one) so we could catch the train to London; unfortunately we couldn’t give him a tip because we were literally running for the train. We made it on time and we got home safe and sound. (Apologies I don’t remember his name either, but thanks for all your help).
Wally, Mick and Monty
Would like to thank you for your excellent service !
The driver was very well mannered and polite .
Following my recent taxi ride from Calais to London, I just wanted to get in touch to say that the service I received was excellent. My driver Tiberius was courteous and professional throughout, and he was also a great conversationalist which made the journey pass very quickly.