Feedback – Take your pet on holidays

Dear Customer

It is very important for us to gain your feedback as we are continuously looking at ways to improve the service we provide. We hope you will take the opportunity to inform us about what you really think.
Thank you again for your time and we look forward to transporting you in the near future.
Please click here to submit your feedback 
What our happy customers are saying about us .......

Dear Stef
We are in Calais waiting for our train perfectly on time.
Just writing a quick note to say how grateful we are for today service. Les has been absolutely wonderful in all respects.
We look forward to benefitting from your outstanding service soon next time my mum visits with her doggy.
Thanks once again and have all a wonderful 2016

Stef…..thanks so much. Such a pleasure doing business with you and your company. I am sure our paths will cross again.

Dear all
Just a little note to say thank you for the amazing service you offered us last Sunday to take us with our dog George from Calais to London.
Our driver Lynda was great !!!!!! she helped us a lot during the trip and even if we had documentation problem in Calais she was always in a good mood !!!! Very nice and friendly with my Dog too !!!!!
She take care him a lot !!!!! She took him outside for a walk and treat him as a Prince !!!!! Thank you so much Lynda !!!! You are the best !!!!
Marianna Fabrizio George and Big dad!!!!!

I would like to thank Lynda for the outstanding driver service she
provided. Her thoughtfulness and kindness, as well as her obvious love of
dogs, was much appreciated at the end of a long and difficult journey.
Highly recommended!

Hi David
I really can’t thank you enough for sorting out the transport for us. Our driver was just amazing and very helpful and fun so the whole journey was very enjoyable ! He didn’t even complained once when my cat started misbehaving:)
Many thanks from myself, my friend Rana and our cats Lizzy & Batman !

I’ve been told that it’s not often when manager gets involved with bookings after working hours. Therefore thank you even more as I know it’s not something you do on daily basis.

I will highly reccomend Folkestone taxi to anyone and I will make sure to mention about booking it earlier next time 😉

Hello Steph and Kaya
I am writing to thank you for all your help in bringing my dog into the UK from Paris CDG.
I would particularly like to congratulate you on having such a professional driver working for your company. Steve (Franko) was great company on the trip down to Paris and was very helpful throughout the entire trip. Please thank him on my behalf and also from Chen Xi and Keke (the dog). Thanks!

Dear Stef, just wanted to drop a line and thank you and your team for such an efficient service in relation to our (fairly) recent pick up (with dog) from Calais to Dover.
Bob (Holland) was great and took on board all our ‘northern’ knowledge and advice!… (honest!)… We had ‘good banter’!
We wouldn’t hesitate to recommend your company and wouldn’t hesitate to use you again should we be down that way. Great job! and great service!
Thanks very much indeed.

I just wanted to thanks Folkestone service for their kindness and patience.
It was very nice for us (and my cat as well!) To travel with you!
The driver was kind, extremely helpful and professional and same was their in-office service.
I definitely recommend to call Folkestone taxi if you need a ride with or without you pet companion!
Thanks and cheers.
Sonia

Please pass on my heartfelt thanks to Katie for putting up with my many phone calls and to Haroun for whisking me out of Gatwick Airport and to Brussels in time for my flight connection this morning. Haroun has an outstanding service ethic and I look forward to seeing him again. I don’t know what I would have done without Haroun but I’m pretty sure I wouldn’t now be sitting in the departure lounge with a nice coffee.

Dear Stef,
“I was extremely grateful to “Pet Travel Abroad” for the excellent service they provided from Calais to Dover.
I was met by Frances, a lovely taxi driver at Calais TGV train station at 1.30pm. She took myself and my cat across to Britain via the Eurotunnel.
Frances was efficient and friendly, making sure my pet checked in at the Pet Reception Building before boarding the Eurotunnel train. I was back in Britain by 3pm!
It was a completely stress free journey and it was a joy to chat to Frances.
I would recommend this service to any pet owner in France who wants to come back to Britain with their animal. Originally I had so much stress and trouble trying to find a decent pet cargo company to fly my cat back to Britain but their prices were well out of my range.
Folkstone Taxis’ “Pet Travel Abroad” scheme is a perfect alternative with honest, affordable rates and wonderful staff.
Thank you Stef and Frances, all the best to you.”