Dear Customer

It is very important for us to gain your feedback as we are continuously looking at ways to improve the service we provide. We hope you will take the opportunity to inform us about what you really think.
Thank you again for your time and we look forward to transporting you in the near future.
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What our happy customers are saying about us .......

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Hi Stef,
Thank you so much.
We really appreciate the process you led in supporting us getting Dabo home.
Alex was incredibly professional and very nice.
We will definitely be recommending you.
All the very best,
Hagit

— Email – Hagit, Friday, June 25, 2021 12:14 PM

Hi Stef,
Just wanted to say thank you for getting me and my dog across the channel to the different destinations safe and sound, especially today as I know it was a hard journey having to do so late all the way to Paris. George was an absolute gentleman about it all, and before I fell asleep (hehe) we had a great chat.
I truly appreciate the work you all do, and I had a phenomenal and seamless experience both ways. I will definitely be recommending you to many friends and I am sure we will speak again in the future for other journeys. I cannot praise John and George enough, please send them my gratitude if you’re able to, I wish I’d carried cash or something to give them but I always forget those things, stupidly…
Do you guys have a trustpilot or TripAdvisor or some sort of online presence I could write a stellar review on?
Thanks again and have a wonderful weekend.
Pablo

— Email – Pablo, Friday, June 25, 2021 6:42 AM

Hi Steph
Thank you for the refund. Just wanted to let you know that Tiberius is a professional, polite & pleasant driver. Very much a gentleman. I felt safe & well looked after the whole trip.
The whole service was excellent.
Thank you
Best wishes
Yasmin

— Email – Yasmin, Tuesday, June 22, 2021 9:45 PM

Good morning Stef
Received a confirmation of refund yesterday, but really wanted to let you know just how great full I am for all you have done in the arrangements to get me and the dog back to the U.K. it was so stress free and efficient I don’t think I will ever fly again!
Huge thanks to you and the team for your outstanding service, from first phone call to dropping me off at my destination.
Kindest Regards
David

— Email – David, Tuesday, June 15, 2021 9:38 AM

Good morning Stef,
Thank you for arranging the trip, Les was a delight to be around and the journey would not have bene the same without his company.
He went above and beyond to help with pick-up and with all paperwork at Border Control. As I said to him, I would like to send him a tip to say thank you as I didn’t have any notes on me yesterday.
I can see you have refunded the £210 back to me already, thank you for this. Would you be able to charge the card again for £40 and get this to Les?
Alternatively please advise on the best way to do this. If Les has a PayPal account he is happy for me to have I can transfer straight to him.
Thanks again for all your help and assistance.
Best Wishes,
Sergio

— Email – Sergio, Friday, May 14, 2021 8:53 AM

Hi Stef,
That’s great, thank you very much.
I wanted to say massive thank you to you, to Mr Cocker and the rest of the team. You were really helpful and reliable and made my travel with my pets so easy, cannot thank you enough. I wish you all the best and again, thank you.
With best wishes,
Kristi

— Email – Kristi, Tuesday, May 11, 2021 5:59 AM

Hi Stef,
Thank you for sending this through. We are incredibly grateful for the service we received during this pretty daunting journey, and Steve was absolutely fantastic. Is there anywhere I can leave a review for you guys?
Many thanks again,
Aliya

— Email – Aliya, Monday, April 19, 2021 12:20 PM

I also wanted to give some feedback: the trip was seamless both from the admin side and then the journey itself. Ashley and Stef were informed and quick to reply in the booking process and Haroun was a great and polite driver. I would highly recommend this service to someone else, especially if they’re going through the stress of travelling with pets.
Kind regards,
Maria

— Email – Maria, Monday, 12 April 2021 12:47

Thank you, Stef! I have had an amazing journey. It was a great organization, Carl and John are great drivers with very nice cars and patient with the cats.
When I have a minute I will leave a five-star review on Google.
Thanks!
Marta

— Email – Marta, Monday, March 29, 2021 3:43 PM

Hi Stef
Many thanks for the refund, the many return to my card.
Thank you for being a genuine profesional.
Trip was lovely, (sorry for being so tired and don’t enjoy it enough).
Haroun, the driver was very helpful, he drove smoothe and he knows all the tricks to pass in no time the checks and controls in the tunnel.
Be sure that I will suggest, your “Pet Travel” company to all my friends pet lovers I know.
Many thanks
Kostas

— Email – Kostas, Sunday, March 28, 2021 9:40 PM
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