Dear Customer

It is very important for us to gain your feedback as we are continuously looking at ways to improve the service we provide. We hope you will take the opportunity to inform us about what you really think.
Thank you again for your time and we look forward to transporting you in the near future.
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What our happy customers are saying about us .......

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All worries about what seemed to be an impossible enterprise were taken away by this highly efficient service. From the first enquiry in London to the dropping off at my new home in the Netherlands everything was efficient, friendly and stress free. Bogdan, the driver loved dogs and was patient and lovely with our shy dog. He helped us through the formalities at Folkestone, stopped when we wanted to and made it very easy to be in his presence for about 6 hours.
Thanks to everyone involved. It is a wonderful idea for a business and carried out equally wonderfully.

— Email – Ros, 14 June 2022 12:37

Pet Taxi have been absolutely first rate in our trips that we have taken with them. The trips have included taking my wife and me and our two Yorkies from CDG Airport, Paris through the Chunnel and on to Beckford, Tewkesbury, UK and the return trip to CDG, Paris – having flown to Paris with our dogs in cabin from the USA. We have made this trip twice now with Pet Taxi. The drivers have all been superb, friendly, and totally professional, (especially Steve Border) in taking us from France to UK and back again, making sure that we have all the correct information: Covid vaccination certificates and tests, passports for my wife and me and the vet certificates for our two Yorkies for France, the UK and the return to the USA I cannot speak highly enough of the admin staff and the drivers.

— Email – John, 11 June 2022 22:58

Dear Stef, We would like to thank all of you at Pet Travel Abroad for the really great service you provided on our trip through the tunnel to Europe with our daughter’s miniature Dachshund. We would particularly like to thank our driver Tiberius for his impeccable service on what proved to be really busy day through the tunnel. Tiberiu’s knowledge of the system and his calm professionalism turned what could have been a difficult journey into a smooth ride arriving safely and on time at Calais. Once again a big thank you to Tiberius and all of you at Pet Travel Abroad and we will certainly be using the service again.
Kind regards, Helen & Rob

— Eamil – Helen, 02 June 2022 13:35

An excellent service. I felt in good hands from the moment Steph promptly wrote back to me with a quote and clear instructions as to how everything would flow on my arrival to Paris. It was such a relief to be met at the airport and driven carefully to the eurotunnel – being guided to pass through the pet care office and then (while staying in the car,) onto the Eurotunnel car train. For us it was a very long 30 hour journey from Guatemala to the South West of England, and we were all so tired when we got to Paris, but having the gentle, friendly drivers to take care of us (to stop and let our cats take a bathroom break and leg stretch when we needed it) made all the difference. Even the fact that the drivers didnot play any music in the car was appreciated. Folkestone pet taxi provides a very caring and professional service that I highly recommend. Thank you Steph, Kelsey, Atif and Seyer for making our final leg of the trip so comfortable.
From Amber, Lucy and Saffi.

— Email – Amber, 19/05/22 15:38

Mustapha met me right off the train from Paris and helped me to his car with my luggage as I also had my dog in a carrier to contend with. He was extremely knowledgable about the process of taking a dog across the channel and very helpful as I had left my phone in an Uber in Paris before boarding the train. He offered me his phone to make a call to someone who was meeting me in Folkestone to let them know about my phone and also that due to long queues, we weren’t able to get on our reserved train but just got on the next one.
Smooth and stress-free pickup and crossing due to Mustapha’s experience and kindness. Would highly recommend your company and Mustapha as a driver.
Thank you!

— Email – Michelle, 13 May 2022 09:37

Thank you! Your help and participation make it possible for me and my wife to unite today (we are still on the go, but will do meet today thanks to you and your driver). Wish you a great day, week, month and the whole life!
Regards, Jake.

— Email – Jake, 09 May 2022 17:55

Hi guys,
Just wanted to extend our thanks and gratitude for the service. Everything went absolutely according to plan! It was a seamless and easy experience for all of us, particularly the dog. Karsten was a lovely host / driver for us, sharing many tips and tricks for our stay in London. Very helpful and friendly and could not recommend him more.

— Eamil – Harrison, 06 May 2022 13:36

I highly recommend Folkestone Taxi and Pet Travel Abroad. We had multiple flight changes and they made it so easy to rearrange travel plans. Our driver, Karsten, was truly a pleasure and made the long drive from Paris to the UK fly by. We cannot say enough good things about our entire experience.

— Email – Brook, 4 May 2022 13:00

The service provided was absolutely first class. Extremely responsive to messaging and emails. Highly efficient and completely dependable. Kelsey, who dealt with our, very complicated, issues related to transport for a Ukrainian family and their dog was a complete star. She even spent a lot of time trying to get information from APHA for us and was always helpful and resourceful through. In the end, we were unable to use the service but I can recommend them highly enough.

— Email – Christine, 22 April 2022 08:43

We have recently moved to London from Belarus and then, sadly, were not able to take our 2 cats with us.
So we looked at any opportunity to do so later. And with the help of Pet Travel Abroad and our coolest driver Renato – that dream has come true in April. Renato picked us up at Charles de Gaulle airport in France and drove all the way to London.
During the drive we felt super save, calm and happy that we went with him.
The way did not seem long as we were engaged in a very lively conversation with Renato about life.
Thanks again a million times! Huge recommend for everyone!

— Email – Volha, 19 April 2022 20:35
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