It is very important for us to gain your feedback as we are continuously looking at ways to improve the service we provide. We hope you will take the opportunity to inform us about what you really think.
Thank you again for your time and we look forward to transporting you in the near future.
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What our happy customers are saying about us .......
Happy New Year
Re: 2 Pomeranians cross the Channel to Lille (DARGLE)
Whilst the new year is still young, I would like to take this opportunity, which is way overdue in terms of the traveling arrangements that you kindly assisted me with.
Thank you for the excellent service, not only locally when in Folkestone, but on our trip to France.
Tiberius is super efficient, kind and has impeccable manners.
He kept calm, when we had a hitch with paperwork.
I do believe the customs lady offered to sort it out, due to the good working relationship they have with our charming Tiberius!!
In Lille he assisted with booking a Hotel near the station.
Thank you all, I would not hesitate to recommend the Company at any time.
Travel from Charles de Gaulle to Folkestone
Just wanted to thank you for a great service yesterday!
Our drivers Les and Steve were fantastic, so please pass on our thanks to them
Also want to say that I am very impressed with the whole experience of using you guys, fight down to the booking and organisation
It couldn’t have gone any smoother and made a really long and stressful day so much better
Thank you so much!!
I travelled with pet taxi from Calais to Folkestone yesterday and just wanted to say how impressed I was with the communication and service. I had been apprehensive about the whole thing but it was an enjoyable experience and I would definitely recommend you to anyone else.
Now that we are all settled in Spain, Sashi, me and John wanted to thank you all for the help provided.
Since day one I felt I was dealing with a very professional company, replaying to my 1000 e-mails and waiting for us to make a decision.
My husband, who crossed the tunnel with Sashi, said Geoff was an excellent driver and super professional. He knew his stuff in terms of paperwork and were to go once in the Eurotunnel area. The drive was smooth and always on time. We are very thankful, you guys have helped us to spend Christmas all together, including our pup Sashi, in Spain.
We cannot recommend you guys enough. We hope you all have a very Merry Christmas and a Happy New year.
I want to acknowledge Atif as an excellent and helpful driver. We appreciated him responding quickly to our message and meeting us in the airport. He was so helpful at pet reception, and he stopped twice, so Taco could stretch his legs. We will definitely recommend your services to anyone who needs to get a pet into the UK.
Hi Stef and team,
We just wanted to say a huge thank you for all that you helped us with in our journey from London to Lille. You ve been brilliant. And a massive thank you to George – he was the epitome of calmness, helpfulness and professionalism even when the Eurotunnel was severely delayed. He s a very good driver and was wonderful in leading us through the entire process. Please would you pass on our sincere thanks.
Trevor, Mark and Bento
I have to thank Folkestone Taxi for the pet travel service from Paris to London, it was a great trip with our little dachshund and everything went smoothly.
In addition I have to say massive thank you to our driver Kenny. Friendly, helpful, respectful of our tiredness (we basically spelt whole trip), who dropped us literally in front of our doors.
Recommending to anyone who wants to travel with their pets to the UK.
Hi Stef, thanks again for accomodating me. Had a great journey with George today and I’m really pleased that I went with Folkestone Taxi Co.
I’ll be leaving a glowing review on Google Reviews but feel free to let me know if there’s anywhere else online I can do the same 🙂
Best wishes and thanks again,
I just wanted to say a HUGE thank you for making my border crossing amazingly smooth.
Special thank you to Stef who has been super-efficient over the years and this time as well and the driver Vasile, who made the most stressful “covid-time border crossing” experience- calm, smooth and fun experience!
Thank you again for your professionalism and dedication to your customers.
First of all I want to thank you for your on point service!
We had the best drivers that we can get! Mr Haroun Soufizadeh was very kind and took good care of us, he made sure this journey will be as easy as it can be. We had a lovely experience with him.
And Mr Kevin Smith was also very professional and caring!
I will definitely recommend your services, I’ll be happy to write a review, can you please let me know where I can post ?
My sister, my pets and I want to thank you all!