Dear Customer

It is very important for us to gain your feedback as we are continuously looking at ways to improve the service we provide. We hope you will take the opportunity to inform us about what you really think.
Thank you again for your time and we look forward to transporting you in the near future.
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What our happy customers are saying about us .......

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Hi Stef
I wanted to thank you so much for getting me and my cats to Lewes. I thought you might like to know why I chose you: although you were the most expensive quote I got, you gave me so much information right at the start. And you personalized your further emails which, being in the nervous state I was in, gave me great comfort and reassurance.
My best wishes and thanks again

— Gillis Email-, Tuesday, April 16, 2019 12:30 PM

Dear Stef,
I just wanted to say that everything went smoothly yesterday with my travels from Calais to Folkestone. Steve is a sight for sore eyes when I come off that train from CDG airport! He is kind and courteous and good company too.
Many thanks,

— Suzanne Email-, Tuesday, April 9, 2019 5:54 PM

Good morning Steph
This is to thank you all.
Paul was inddeed more than efficient and caring to make the trip as smooth as possible.
I was impressed by his knowledge of the road and formalities…
My dog loved him and it was a very pleasant journey although we came back to london quite tiried. He was concerned about my dog’s wellbeing for which i am grateful.
We had a few stops on the way back so my dog could walk too…
Needless to say that my dog is English now!
In fact i should add that Paul is a very caring person who was attentive to all my needs.

Thank you again for selecting him as my driver.
Great choice indeed!

Your services are impeccable and i am more than satisfied to have selected your company.

Kind regards from a shi tzu owner so happy to be with her dog again!

— Sylvie Email –, Thursday, March 21, 2019 8:23 AM

Hi Stef,
Hope you’re well!
Just wanted to say a massive thank you to you, Alex and all the team at Folkestone Taxis.
Without you I don’t think my international move would have been possible.
You helped and guided me from start to finish and I truly thank you !!!
I will certainly recommend your services and please let me know where I can write reviews.

— Heather Email –, Thursday, March 21, 2019 2:34 AM

Hi Stef,
Just wanted to say how happy we were with the wonderful service on Wednesday. Bob was delightful and it all went so smoothly, it was a pleasure.
Really appreciate your excellent service and will definitely recommend you to our friends with pets. Hope to use your company again; it turned a stressful journey into a good one.
Best regards,

— Louise Email –, Friday, March 1, 2019 10:56 PM

We would like to thank our driver Haroun for being so friendly and almost familiar with us. We already knew Haroun and from that day we found him a special person, we have a great feeling of gratitude for him and the company Folkestone Taxis. It is no exaggeration to say that we will never forget Haroun and hope to see Haroun soon in the next trip. May you continue with success and all happiness for you and for Haroun and his family.

Thank you,
Carolina, Diego and Leona

— Carolina Email –, 25 January 2019 08:15

We travelled with your company back from France last Thurday, 6th December, with our lurcher Lottie, and a lot of baggage and ‘stuff’.
After a rather stressful car breakdown experience we found the efficiency and kindness of your driver Eddie Thomas taking us through the channel tunnel from Calais to Folkestone was very much appreciated and we are writing to thank you.
We would certainly highly recommend your service.
All good wishes
Serena and Christopher and Lottie

— Serena and Christopher EMAIL –, Friday 07 December 2018 14:28

Hi Stef,

Hope everything’s great with you! Just a quick mail to say an absolutely huge thank you for all your amazing support on getting our pooch home on Sunday and Monday.

Mudi was an absolute diamond: the care, consideration and patience he showed us was way above and beyond what we could ever expect, he helped us navigate a very tricky situation with minimal stress and he was a treasure to get us home after all the ups and downs! Thanks a million to you as well for supporting us with the rebooking so quickly, and for your amazing communication and responsiveness – it really did make a difficult situation so much easier!

Our wee pooch seems to be settling in well and we’re utterly besotted, thank you so much again for all your amazing help as we wouldn’t be a little doggie family without your excellent advice and support. Please feel free to use any feedback in a testimonial or let me know how I can let others know about your fantastic service – we’re really so grateful!

— Bronwyn Email –, 24 October 2018 13:36

Just to let you know that your service is fantastic. Absolutely faultless.
I would highly recommend your company to anyone.
Thank you very much we reached our destination problem free.

— Jan Email –, Sunday, October 7, 2018 5:13 PM

Ed was phenomenal! Friendly, helpful, and more than courteous in helping me move to England with my pup. Thank you all so much!

— Tyler Email –, 07 October 2018 15:39
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