Dear Customer

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What our happy customers are saying about us .......

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Dear Team,
I just wanted to say a HUGE thank you for making my border crossing amazingly smooth.
Special thank you to Stef who has been super-efficient over the years and this time as well and the driver Vasile, who made the most stressful “covid-time border crossing” experience- calm, smooth and fun experience!
Thank you again for your professionalism and dedication to your customers.
Elena

— Email – Elena, Wednesday, July 7, 2021 10:46 AM

Hi there!
First of all I want to thank you for your on point service!
We had the best drivers that we can get! Mr Haroun Soufizadeh was very kind and took good care of us, he made sure this journey will be as easy as it can be. We had a lovely experience with him.
And Mr Kevin Smith was also very professional and caring!
I will definitely recommend your services, I’ll be happy to write a review, can you please let me know where I can post ?
My sister, my pets and I want to thank you all!

— Email – Nataly, Tuesday, July 6, 2021 8:02 PM

Hi Stef,
We would like to say thank you again to you and Karsten. My journey is well completed with your professional services as well as Karsten’s hard work, of which he drove long way for us together with a good preparation of paper works for all customs check.
Wish you two all the best!
Kind regards,
Maggie

— Email – Maggie, Tuesday, June 29, 2021 4:25 PM

HI Steph
I hope you’re well. Thanks so much for this, appreciated. John was incredible, what a credit to your company. His knowledge and calm were a real shoulder drop – I find the whole thing really nerve racking at the mo – the Vets don’t really know what pets are supposed to have and the info on the websites is contradictory so he was so reassuring.
Thanks again for all your help in guiding me through the booking and for the hotel recommendations – Holiday Inn was great and so close.
Take care and I hope your dog’s doing okay x

— Email – Fiona, Monday, June 28, 2021 3:44 PM

Hi Stef,
Just to let you know that my father is now back in the country. The taxi driver, Haroun, did a brilliant job of dealing with very difficult Channel Tunnel employees on the French side and the French border force. I was on the other end of the phone and heard them questioning everything, beyond their remit. I also heard them ask for the same document 3 times, when they had already seen it. I have reported what happened to the British Consulate.
Haroun spoke to my father respectfully and generally took care of him on the crossing. Our family is very grateful to him. Please pass on our thanks.
Kind regards,
Emma=

— Email – Emma, Friday, June 25, 2021 5:30 PM

Hi Stef,
Thank you so much.
We really appreciate the process you led in supporting us getting Dabo home.
Alex was incredibly professional and very nice.
We will definitely be recommending you.
All the very best,
Hagit

— Email – Hagit, Friday, June 25, 2021 12:14 PM

Hi Stef,
Just wanted to say thank you for getting me and my dog across the channel to the different destinations safe and sound, especially today as I know it was a hard journey having to do so late all the way to Paris. George was an absolute gentleman about it all, and before I fell asleep (hehe) we had a great chat.
I truly appreciate the work you all do, and I had a phenomenal and seamless experience both ways. I will definitely be recommending you to many friends and I am sure we will speak again in the future for other journeys. I cannot praise John and George enough, please send them my gratitude if you’re able to, I wish I’d carried cash or something to give them but I always forget those things, stupidly…
Do you guys have a trustpilot or TripAdvisor or some sort of online presence I could write a stellar review on?
Thanks again and have a wonderful weekend.
Pablo

— Email – Pablo, Friday, June 25, 2021 6:42 AM

Hi Steph
Thank you for the refund. Just wanted to let you know that Tiberius is a professional, polite & pleasant driver. Very much a gentleman. I felt safe & well looked after the whole trip.
The whole service was excellent.
Thank you
Best wishes
Yasmin

— Email – Yasmin, Tuesday, June 22, 2021 9:45 PM

Good morning Stef
Received a confirmation of refund yesterday, but really wanted to let you know just how great full I am for all you have done in the arrangements to get me and the dog back to the U.K. it was so stress free and efficient I don’t think I will ever fly again!
Huge thanks to you and the team for your outstanding service, from first phone call to dropping me off at my destination.
Kindest Regards
David

— Email – David, Tuesday, June 15, 2021 9:38 AM

Good morning Stef,
Thank you for arranging the trip, Les was a delight to be around and the journey would not have bene the same without his company.
He went above and beyond to help with pick-up and with all paperwork at Border Control. As I said to him, I would like to send him a tip to say thank you as I didn’t have any notes on me yesterday.
I can see you have refunded the £210 back to me already, thank you for this. Would you be able to charge the card again for £40 and get this to Les?
Alternatively please advise on the best way to do this. If Les has a PayPal account he is happy for me to have I can transfer straight to him.
Thanks again for all your help and assistance.
Best Wishes,
Sergio

— Email – Sergio, Friday, May 14, 2021 8:53 AM
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