Dear Customer

It is very important for us to gain your feedback as we are continuously looking at ways to improve the service we provide. We hope you will take the opportunity to inform us about what you really think.
Thank you again for your time and we look forward to transporting you in the near future.
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What our happy customers are saying about us .......

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Hello, thanks again for the drive, Kenny was really nice and helpful! He waited for us patiently, even if our plane was delayed, almost an hour. Everything went smooth with checking in with my cat and the whole trip was stress free and as fast as possible. Many many thanks,

— Timea – Saturday, July 16, 2016 4:14 PM

Hi Thank you so much for your wonderful service! Linda couldn’t have been more helpful and it was so nice to have someone who knew what to do in Calais. I would definitely recommend you to anyone who needs to travel with their pet. Thank you,

— Sue and Fiaba – Friday, July 15, 2016 7:31 PM

I was driven last week by Hamoud who took myself and my dog Spock, across the Chunnel. The service was impeccable. He met us at the train station with perfect timing, allowed time for Spock to have a break before boarding (it’s so lovely to have someone offer this rather than having to ask – it really does make the difference). He was careful about timing, saw me through the door at Calais Frethun train station and even carried my bags upstairs. An absolute credit to your company. I would use you again in a heartbeat. Many many thanks

— Caroline – Friday, July 15, 2016 11:25 PM

Thank You so so Much for taking us from Folkestone to Calais, brilliant service. The driver Steven Franko was very professional, very friendly and very helpful. My dog Blue was sitting beside me the whole journey. I
will definitely recommend this to my friends. Excellent experience with pet travel abroad! We will gladly use your services again if we need to! Thank You again!

— Goda and Blue – Monday, July 11, 2016

I just wanted to say how happy I was with Folkestone Taxis and with Linda Robertson, our driver from Calais to Folkestone, in particular. It was great having a genuine dog-lover help us through the Pet Control process and make my puppy’s journey as comfortable as possible. Thanks Linda!

— Carrie – Monday, April 25, 2016 9:24 AM

Hi there, I am writing say a big THANK YOU for the great service yesterday. Lynda picked us up from Calais and took us to London – she was great! She is very nice, loves animals and treated our Spike like a King and checked the times for our train to London from her mobile. We were very tired because of the long journey (Milan/Paris/Lille/Calais/Folkestone/London) and delays, I but she made the bit from Calais to Folkestone very relaxing and pleasant! I will definitely use Folkestone Taxi again next time! THANK YOU – Spike loves London and without you guys this would have not been possible!

— Marzia – Sunday, April 03, 2016 4:28 PM

Hi stef, thank you so much for your service. We arrived back home safely on schedule. I will write a review on as many sites as I can. Bob, was absolutely amazing. I really couldn’t thank him enough. What an adventure after such a long initial flight. Car transport with a pet is not common, without the internet I would have never found your service. Bellas paws finally touched British soil in Kent, they were muddy paws which made it even better for her introduction back to British weather. We are all very tired, however, so excited to once again have beach walks and the freedom to walk bella in such a dog friendly country. I only have 2 weeks with her before I go back as my daughter will be taking care of her. Without folkstone taxis, this journey would not have been possible. You have been seriously amazing, caring and considerate throughout everything: many thanks. Please thank Bob again for me, we won’t forget what he did for us. He had such a long journey back, he has made our family so very happy. My daughter was the happiest girl to see her baby bella again.

— Angela – Friday, April 01, 2016 7:33 AM

We just wanted to drop you a line to say thank you for all your help and assistance in getting home from France with our dog. You driver took control of our return journey including getting Bella Pug through the pet centre including scanning for chip, and taking us through passport control. He then transported us to pick up our hire car in Dover and left is feeling happy and relieved to be home. After what had been a stressful break it was a great relief to have a friendly face and to have the completed without any hassle and to have a positive reaction from you booking team.
Thank you and we have been singing praises for the service to all we meet.

— Richard – Monday, January 18, 2016 8:53 PM

I am writing to you to say a Huge thank you to your magnificent staff at both your office (Steph I think her name was) , and to your driver Stephen. Travelling with a Pet Jack Russell to Paris for the first time and then onward to Italy is a nerve wracking experience even for a former TV news editor, I was very nervous of the channel crossings and regional train connections but your professional, courteous and knowledgeable staff made the whole thing a much more pleasant experience. I bumped into a lady in Venice also with a Jack Russell and she said she regularly uses your company and is similarly happy with her experience. Keep up this fantastic work! I will certainly be using you again, many times I hope,

— Louisa – Wednesday, January 13, 2016 9:47 AM

Dear Stef
We are in Calais waiting for our train perfectly on time.
Just writing a quick note to say how grateful we are for today service. Les has been absolutely wonderful in all respects.
We look forward to benefitting from your outstanding service soon next time my mum visits with her doggy.
Thanks once again and have all a wonderful 2016

— Marta -Thursday, January 07, 2016 12:01 PM
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