Dear Customer

It is very important for us to gain your feedback as we are continuously looking at ways to improve the service we provide. We hope you will take the opportunity to inform us about what you really think.
Thank you again for your time and we look forward to transporting you in the near future.
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What our happy customers are saying about us .......

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Hi David
I really can’t thank you enough for sorting out the transport for us. Our driver was just amazing and very helpful and fun so the whole journey was very enjoyable ! He didn’t even complained once when my cat started misbehaving:)
Many thanks from myself, my friend Rana and our cats Lizzy & Batman !

I’ve been told that it’s not often when manager gets involved with bookings after working hours. Therefore thank you even more as I know it’s not something you do on daily basis.

I will highly reccomend Folkestone taxi to anyone and I will make sure to mention about booking it earlier next time 😉

— Dorota Bureta Saturday, November 28, 2015 10:02 PM

Hello Steph and Kaya
I am writing to thank you for all your help in bringing my dog into the UK from Paris CDG.
I would particularly like to congratulate you on having such a professional driver working for your company. Steve (Franko) was great company on the trip down to Paris and was very helpful throughout the entire trip. Please thank him on my behalf and also from Chen Xi and Keke (the dog). Thanks!

— Email from Mark – Tuesday, November 24, 2015

Dear Stef, just wanted to drop a line and thank you and your team for such an efficient service in relation to our (fairly) recent pick up (with dog) from Calais to Dover.
Bob (Holland) was great and took on board all our ‘northern’ knowledge and advice!… (honest!)… We had ‘good banter’!
We wouldn’t hesitate to recommend your company and wouldn’t hesitate to use you again should we be down that way. Great job! and great service!
Thanks very much indeed.

— Email from Malcolm -Tuesday, November 10, 2015

I just wanted to thanks Folkestone service for their kindness and patience.
It was very nice for us (and my cat as well!) To travel with you!
The driver was kind, extremely helpful and professional and same was their in-office service.
I definitely recommend to call Folkestone taxi if you need a ride with or without you pet companion!
Thanks and cheers.

— Sonia Email : Monday, November 02, 2015

Please pass on my heartfelt thanks to Katie for putting up with my many phone calls and to Haroun for whisking me out of Gatwick Airport and to Brussels in time for my flight connection this morning. Haroun has an outstanding service ethic and I look forward to seeing him again. I don’t know what I would have done without Haroun but I’m pretty sure I wouldn’t now be sitting in the departure lounge with a nice coffee.

— From: Clare E-Mail: Monday, November 02, 2015

Dear Stef,
“I was extremely grateful to “Pet Travel Abroad” for the excellent service they provided from Calais to Dover.
I was met by Frances, a lovely taxi driver at Calais TGV train station at 1.30pm. She took myself and my cat across to Britain via the Eurotunnel.
Frances was efficient and friendly, making sure my pet checked in at the Pet Reception Building before boarding the Eurotunnel train. I was back in Britain by 3pm!
It was a completely stress free journey and it was a joy to chat to Frances.
I would recommend this service to any pet owner in France who wants to come back to Britain with their animal. Originally I had so much stress and trouble trying to find a decent pet cargo company to fly my cat back to Britain but their prices were well out of my range.
Folkstone Taxis’ “Pet Travel Abroad” scheme is a perfect alternative with honest, affordable rates and wonderful staff.
Thank you Stef and Frances, all the best to you.”

— Elizabeth, Nottingham -Wednesday, October 28, 2015

Dear Stef,
I wanted to thank you and all the staff (although late) for the great service you offered to my rabbit and to me! Lynda has been great and the journey extremely agreeable!
I will definitely contact you in the future if I have to travel with my bunny!
I wish you a lovely day.

— Simona Email – Monday, October 12, 2015

You are so good at your job: you explain all the things we would like to ask, but don’t want to bother you with!! This is all so re-assuring.
Well done, yet again!!
Thanks a million,

— Sue Email – September 28, 2015

Hi Sarah
Just an email to thank you for your amazing service. Kenny was great, extremely punctual and helpful.
We managed to get me London train on time.
I will definitely use your services again and will recommend you among my doggy friends.
Please thank Kenny for me as I couldn’t do it properly as I had to run to the train, which was already on the platform.
If you woukd like me to write a review for your site, please do not hesitate to contact me. Or you can use the text of this email.
Kind regards

— Julio Email : Sunday, September 13, 2015

My name is Lisbon and I’m a very happy 4 paws customer. The purpose of this email is to share with you the great experience I had with your service.
The driver, Stephen, was professional, friendly and very kind with me and my owner.
The vehicle was very comfortable and the solution of crossing the channel was convenient and provided an excellent travel experience. I was always with my owner and I could be cuddled all the way.
We hired Folkestone Taxi Co services to drive us from Paris to our doorstep in London. The cost was less than if I was on a flight into the UK as special cargo (that I hated)… And with Folkestone Taxi Co I was a much happier cat!
We will be using Folkestone Taxi Co again for our Christmas holiday!
A big meow to Stephen! Thank you very much for offering this service to 4 paws customers like me!

— Lisbon Email : Wednesday, September 02, 2015
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