Dear Customer

It is very important for us to gain your feedback as we are continuously looking at ways to improve the service we provide. We hope you will take the opportunity to inform us about what you really think.
Thank you again for your time and we look forward to transporting you in the near future.
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What our happy customers are saying about us .......

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Just have to say what a great service from the initial contact right through to the actual journey itself,Abdul was brilliant,very friendly and considerate of us and our 2 cats. Would have no hesitation in recommending Abdul and Folkstone taxis to anyone who needs a similar service.
Many thanks once again.

— Ian –, Friday, July 7, 2017 8:20 AM

Dear Stef,
As family, we would like to extend our sincere thanks for the great service we have received during our trip from Paris to London with our two cats. We have been very happy, starting from the first contact with you, the reservation process and to the trip itself.
Our driver, Jonathan Clark, was simply fantastic and thanks to him we arrived home safely and enjoyably. Jonathan is a very kind person, a great driver, he knows very well the process for the pet transport and he is always with a great smile, we appreciated him very much. We will be very happy if you could transmit our sincere thanks to Jonathan.
We will no doubt recommend Pet Taxi to our friends and to whom asking us for a similar service.
All the best,

— Pinar –, Friday, July 7, 2017 8:20 AM

Dear Sir/Madam,
I would like to thank you for an excellent service. Stef was great in providing quotations and various options to make the journey for my cat and I as quick and stress free as possible. The driver, Stewart Weller was fantastic. He was waiting for me when I arrived at the airport in Belguim and was incredibly helpful. It was so nice to have a taxi driver who cares for animals and knew exactly what to do when we did the Eurotunnel crossing to the UK. He escorted me through the process of having the cats microchip checked and we made excellent timing. I highly recommend this company.
If you would like to use my email for a website reference then I ask that you do not use my name please. I prefer to stay anonymous.
Thank you again and kind regards,

— Zoe –, Monday, February 6, 2017 3:09 PM

Good morning Steph and David.
I wanted to send a follow up note from my trip on Jan 2. I sincerely apologise for the late email, but I wanted to ensure that you were aware of my very pleasant journey. I was very impressed with the services – my driver arrived perfectly on-time, and was a pleasure to speak with along the journey. He also helped me with any questions I had along the way about process through pet checks, etc. You have a very good service offering, and are one of the only companies that offer pet taxis – and I personally think you do a wonderful job. I could not have asked for a better experience, and I will for sure be booking my return trip with you in a few months, and I will spread the word on your company to others that are in need of the same long-haul drive.
Again, I just wanted to make sure that you knew that Haroun did a great job – and thank you both for your assistance in booking.

— Julia –, MONDAY, JANUARY 30, 2017 at 08:03 AM

I’m writing to thank you for the service yesterday. It all went very well and Carol was such a lovely lady. Very kind with us!
I will recommend you guys to friends coming over!

— Jeancarlo –, Wednesday, January 11, 2017 2:50 PM

Dear Stef,
I just wanted to say how charming and efficient Matt was when he took me and my dog, Cuba, to France.
He was most helpful, considerate, informative and punctual.!!
I wish you and Matt a very happy Christmas.

— Carolyn –, Thursday, December 22, 2016 5:43 PM

Dear Folks at Folkstone,
Just wanted to say how happy we were with your taxi service and our experience with Mr. Bob Holland. Of all the hassles we expected during our multi-stage voyage, the worst part of it was experienced before leaving the US.
Thank you again

— Brendan –, Thursday, December 08, 2016 10:27 PM

I was very happy with the services provided. It was very easy & well organised!Lynda the taxi lady,who is as well a pet lover!- is very kind & took good care of us door to door.From Folkestone to Calais.
Stef & her team are very helpful and helped me to ge my travel organised.
I will definitely again travel with them. Thank you to all of you to make my life easier going back to Europe with a pet.

— Vanessa –, Friday, November 18, 2016 11:30 AM

I wanted to shoot you a quick note: I’m on and would like to point out some changes I had in mind that could help drive more traffic, as well as convert more visitors into customers.
To be clear, I work with several regarded consultants who would be more than glad to show you numerous success stories, as well as talk about how your site could be generating 20%-130% more leads, and resulting clients.
If more visitors/customers is what you’d like, just reply, and I’ll have my agents reach you on your direct line .

— Luna –, MONDAY, OCTOBER 17, 2016 14:15

My experience with Pet Travel Abroad was amazing from start to finish.

The initial communication online with how everything works and booking was seamless and so straight forward, I didn’t once feel out of the loop or stressed. On the day, I was quite anxious as I had never done anything like this before and I was worried something would go wrong with the pet check in, but Carol was just fantastic! She was so lovely and put us at ease straight away. She explained what would happen if something was to go wrong and the whole process so even the worst thing didn’t seem scary anymore.
Luckily, everything went smoothly, we got through very quickly and Carol was fantastic company to have for the journey. From start to finish, the experience has left me trusting Pet Travel Abroad for their communication, care of my pets, and care of me. I definitely recommend their services 100% and will be using them again whenever I travel with my pets abroad.

— Kayleigh –, Sunday, October 2, 2016 8:56 PM
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